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Recording behaviour and recognition
How an incident or a recognition is recorded, who can see it, and the rule that decides what reaches a family. That last part is the one people get wrong.
For Teachers, pastoral staff and leadership · reviewed 23 August 2026
The 1 points where someone must decide
Everything else can be worked on in any order. These cannot move without a person.
- Sharing with a familyPrivate pastoral note → Shared
Record what happened
/teacher/behaviour


Mrs. Johnson
Teacher
New behaviour entry
Recognition is a category, not an afterthought
Helped a new student settle in
Ayaan R. · recorded by R. Mehta · today
Disruption in period 4
Navya P. · recorded by A. Iyer · today
An entry carries a category, a sub-category and a level, alongside the student and the date. Recognition is a category in its own right rather than an afterthought, because a behaviour record that only holds problems describes a child badly.
- Category separates an incident from a recognition.
- Level records severity, and is what pastoral staff triage on.
- The entry is attributed to whoever wrote it — behaviour records are read months later, when memory has gone.
Understand who can see it
/teacher/behaviour · /admin/behaviour


Mrs. Johnson
Teacher
Who sees this entry
Families receive shared entries and recognitions — nothing else
Helped a new student settle in
Recognition · family can see it
Disruption in period 4
Not shared · pastoral note
Follow-up after Tuesday
Shared with the family on 21 Aug
Sharing is deliberate. The question is whether this family should see it, not whether you should hide it.
Staff see everything in their school. Families and students do not, and the rule is narrow: they receive an entry only if it has been shared, or if it is a recognition.
Everything else is a private pastoral note. That default matters — a half-formed observation written on a difficult afternoon should not reach a parent because somebody forgot to mark it private.
Gate · Sharing with a family
Private pastoral note → Shared
Nothing reaches a family by default except recognition. Sharing an incident is a deliberate act, so the question a member of staff answers is "should this family see this" rather than "should I hide this".
Triage the inbox
/teacher/behaviour · /admin/behaviour


Mrs. Johnson
Teacher
Pastoral inbox
Worked by level, not by date
Disruption in period 4
Navya P. · 2 days ago
Late three times this week
Ishaan V. · today
Uniform reminder
Aarav S. · today
Student concerns
2 openRaised by students themselves — a different queue.
Pastoral staff work the list by level rather than by date, so the serious entries surface regardless of when they were written. Alongside it sits the student concerns inbox — the things students raised themselves, which is a different queue with a different urgency.
Look for the pattern, not the incident
/teacher/student-risk · /teacher/student-profiles


Mrs. Johnson
Teacher
Navya P. · pattern over the term
One entry is an event; the shape is the thing to act on
Incidents
4
this term
Recognitions
6
this term
Period 4
3 of 4
same lesson
Three of four incidents fall in period 4
Worth a conversation with that teacher
A record holding only incidents cannot show a child who turned a term around.
One entry is an event. The same child appearing across several weeks, or the same class appearing across several children, is the thing worth acting on — and it is only visible once entries are recorded consistently.
This is why recognition matters operationally as well as ethically: a record containing only incidents cannot show you a child who turned a term around.
Who can approve what
Designations are assigned in IB roles and are separate from the account role somebody signs in with.
| Designation | Sees | Approves |
|---|---|---|
| Teacher | Every entry in the school | Writing entries and sharing them with a family |
| Pastoral / leadership | Every entry in the school | The same as a teacher |
| Family and student | Shared entries and recognitions only | Nothing |
If something looks empty
A parent says they cannot see an incident you logged
Correct unless you shared it. Only shared entries and recognitions reach a family.
A parent can see something you thought was private
Check the category. Recognitions are always visible to the family — that is intended.
The behaviour picture looks unrelentingly negative
Recognitions are probably not being recorded. The record reflects what staff enter, not what happened.
Still stuck?
Bring the unit you are working on. Thirty minutes with someone who has taught the programme.