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Recording behaviour and recognition

How an incident or a recognition is recorded, who can see it, and the rule that decides what reaches a family. That last part is the one people get wrong.

For Teachers, pastoral staff and leadership · reviewed 23 August 2026

The 1 points where someone must decide

Everything else can be worked on in any order. These cannot move without a person.

  • Sharing with a familyPrivate pastoral noteShared
1

Record what happened

Teacher

/teacher/behaviour

app.skodle.com / teacher / behaviour
3
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MJ

New behaviour entry

Recognition is a category, not an afterthought

RecognitionIncidentConcern

Helped a new student settle in

Ayaan R. · recorded by R. Mehta · today

Recognition

Disruption in period 4

Navya P. · recorded by A. Iyer · today

High
/teacher/behaviour

An entry carries a category, a sub-category and a level, alongside the student and the date. Recognition is a category in its own right rather than an afterthought, because a behaviour record that only holds problems describes a child badly.

  • Category separates an incident from a recognition.
  • Level records severity, and is what pastoral staff triage on.
  • The entry is attributed to whoever wrote it — behaviour records are read months later, when memory has gone.
2

Understand who can see it

TeacherCoordinator

/teacher/behaviour · /admin/behaviour

app.skodle.com / teacher / behaviour
3
skodle
MJ

Who sees this entry

Families receive shared entries and recognitions — nothing else

Helped a new student settle in

Recognition · family can see it

Family sees

Disruption in period 4

Not shared · pastoral note

Staff only

Follow-up after Tuesday

Shared with the family on 21 Aug

Family sees

Sharing is deliberate. The question is whether this family should see it, not whether you should hide it.

/teacher/behaviour

Staff see everything in their school. Families and students do not, and the rule is narrow: they receive an entry only if it has been shared, or if it is a recognition.

Everything else is a private pastoral note. That default matters — a half-formed observation written on a difficult afternoon should not reach a parent because somebody forgot to mark it private.

Gate · Sharing with a family

Private pastoral noteShared

Nothing reaches a family by default except recognition. Sharing an incident is a deliberate act, so the question a member of staff answers is "should this family see this" rather than "should I hide this".

3

Triage the inbox

Coordinator

/teacher/behaviour · /admin/behaviour

app.skodle.com / teacher / behaviour
3
skodle
MJ

Pastoral inbox

Worked by level, not by date

Disruption in period 4

Navya P. · 2 days ago

High

Late three times this week

Ishaan V. · today

Medium

Uniform reminder

Aarav S. · today

Low

Student concerns

2 open

Raised by students themselves — a different queue.

/teacher/behaviour

Pastoral staff work the list by level rather than by date, so the serious entries surface regardless of when they were written. Alongside it sits the student concerns inbox — the things students raised themselves, which is a different queue with a different urgency.

4

Look for the pattern, not the incident

Coordinator

/teacher/student-risk · /teacher/student-profiles

app.skodle.com / teacher / student-profiles
3
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MJ

Navya P. · pattern over the term

One entry is an event; the shape is the thing to act on

Incidents

4

this term

Recognitions

6

this term

Period 4

3 of 4

same lesson

Three of four incidents fall in period 4

Worth a conversation with that teacher

Pattern

A record holding only incidents cannot show a child who turned a term around.

/teacher/student-risk

One entry is an event. The same child appearing across several weeks, or the same class appearing across several children, is the thing worth acting on — and it is only visible once entries are recorded consistently.

This is why recognition matters operationally as well as ethically: a record containing only incidents cannot show you a child who turned a term around.

Who can approve what

Designations are assigned in IB roles and are separate from the account role somebody signs in with.

DesignationSeesApproves
TeacherEvery entry in the schoolWriting entries and sharing them with a family
Pastoral / leadershipEvery entry in the schoolThe same as a teacher
Family and studentShared entries and recognitions onlyNothing

If something looks empty

A parent says they cannot see an incident you logged

Correct unless you shared it. Only shared entries and recognitions reach a family.

A parent can see something you thought was private

Check the category. Recognitions are always visible to the family — that is intended.

The behaviour picture looks unrelentingly negative

Recognitions are probably not being recorded. The record reflects what staff enter, not what happened.

Still stuck?

Bring the unit you are working on. Thirty minutes with someone who has taught the programme.